266 days after first reporting the problem with the 4-wheel drive and 147 days after suggesting that the removed axle is inspected they now want a Mechanical Engineer to take a look at it and write a report!
This has been requested 21 days after they have received my claim from the Courts and 7 days prior to the time they are to present their defence.
So, they drag their feet to the last minute to ask for the extension!
What they neglected to inform me of was that not only does the Mechanical Engineer need to see the parts, but also needs to see and drive the vehicle and see documentation!
POOR PRACTICE! POOR SERVICE! POOR CUSTOMER SERVICE!
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