SO NOW THEY WANT TO INSPECT THE BROKEN AXLE

266 days after first reporting the problem with the 4-wheel drive and 147 days after suggesting that the removed axle is inspected they now want a Mechanical Engineer to take a look at it and write a report!

This has been requested 21 days after they have received my claim from the Courts and 7 days prior to the time they are to present their defence.

So, they drag their feet to the last minute to ask for the extension!

What they neglected to inform me of was that not only does the Mechanical Engineer need to see the parts, but also needs to see and drive the vehicle and see documentation!

POOR PRACTICE! POOR SERVICE! POOR CUSTOMER SERVICE!

EVANS HALSHAW & GELDARDS LLP PROLONG & APPLY PRESSURE

Not a surprise....
They have requested an extension and have left it once again to the last minute to ask for it and then apply what I feel are 'bullying tactics':

• 28 hours and 20 minutes given to agree to extension when they have already had 3 weeks!
• Threat to Apply an Order with the Courts to make me pay for the Application for extension of the deadline if I do not agree or fail to agree within the time limit they have set!

Claim issued against Bramell Quicks t/a Evans Halshaw

I have now issued my claim to which they are 'defending all claims'.
They now have until 17th February 2011 to present their defence.
I expected them to do so, which has not intimidated me at all.
As they did not present their intention of defence until the last day, I put my money on them leaving it until the last day (17th Feb) to present their defence.
This no doubt is another tactic, prolonging the situation!!!